Terms & Conditions


Return Policy For All Products excluding Fire Department Pricing bulk sales

Fire Department Coffee Inc. offers a 100% Satisfaction Guarantee on all coffee purchased from firedeptcoffee.com. Please contact sales@firedeptcoffee.com if you are not satisfied with the quality of your product and we will make sure your issue is resolved, corrected, or otherwise made right.

We limit the right to return used or partially used coffee products to Fire Department Coffee Inc.

When initiating a return, Fire Department Coffee Inc. is not obligated to provide any form of reimbursement, whether monetary or product, for any purchases through firedeptcoffee.com, from a period of 14 calendar days after original purchase.

There are no returns on international orders.

International Orders

Your government may apply an import tax or screening tax, depending on order size. Fire Department Coffee Inc. does not implement this tax and is not liable to pay this tax or any other taxes applied to international orders.

Bulk/Fire Department Coffee Pricing

Participating in the Fire Department Pricing Program is a privilege and there are guidelines and rules that must be strictly adhered to. By using this subscription and participating in this program, you agree that you will not sell, trade, or exchange (without expressed written consent from Fire Department Coffee Inc.) any Fire Department Coffee Inc. products to any individual, department, team, unit, or entity. You also agree that you will not sell, trade, or exchange Fire Department Coffee Inc. products by diverting said products for resale in any environment. This includes but is not limited to the Internet, swap meets, flea markets, farmers markets, or public markets. Portions of our sales go back to the fire service or veteran assistance charities. Abuse of this program would be grounds for removal and would be taking from our brothers and sisters in need, which we do not take lightly. It is solely at the discretion of Fire Department Coffee Inc. to approve or reject any customer, whether prospective or participating, from receiving discounts from the Fire Department Pricing Program. If abuse of the Fire Department Pricing Program is discovered, it is solely at the discretion of Fire Department Coffee Inc. to sever ties with all parties involved in the abuse of the said program. By participating in the Fire Department Pricing Program you agree to all terms and conditions stated above.

There are no returns on Bulk/Fire Department Coffee Pricing.


PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. These terms and conditions govern your use of this website; by using this website, you accept these terms and conditions in full and without reservation. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.

You must be at least 18 [eighteen] years of age to use this website. By using this website and by agreeing to these terms and conditions, you warrant and represent that you are at least 18 years of age.


All trademarks, service marks, and trade names of Fire Department Coffee Inc. used within firedeptcoffee.com are trademarks or registered trademarks of Fire Department Coffee Inc.

License to use website

Unless otherwise stated, www.firedeptcoffee.com and/or its licensors own the intellectual property rights published on this website and materials used on www.firedeptcoffee.com. Subject to the license below, all these intellectual property rights are reserved.

You may view or download for caching purposes only. Printing pages, files, or other content from the website for your own personal non-commercial use is subject to the restrictions set out below and elsewhere in these terms and conditions.

You must not:

  • Republish any material found on this website in print, digital media, or document form (including republication on another website);
  • Sell, rent or sub-license material from this website;
  • Show any material from the website in public;
  • Reproduce, duplicate, copy, or otherwise exploit material found on this website for any commercial purpose, whether public or private;
  • Edit or otherwise modify any material on the website;
  • Redistribute material from this website - except for content specifically and expressly made available by Fire Department Coffee Inc. for redistribution and/or republication; or
  • Republish or reproduce any part of this website through the use of iframes or screenscrapers.

Where content is specifically made available for redistribution, it may only be redistributed within your organization.

Acceptable use 

You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of www.firedeptcoffee.com or in any way which is unlawful, illegal, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity.

You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You must not conduct any systematic or automated data collection activities on or in relation to this website without www.firedeptcoffee.com's express written consent.

This includes:

  • scraping
  • data mining
  • data extraction
  • data harvesting
  • 'framing' (iframes)
  • Article 'Spinning'

You must not use this website or any part of it to transmit or send unsolicited commercial communications.

You must not use this website for any purposes related to marketing without the express written consent of www.firedeptcoffee.com.

User content 

In these terms and conditions, “your user content” means material (including without limitation text, images, audio material, video material and audio-visual material) that you submit to this website or other related social media interfaces for whatever purpose.

You grant to www.firedeptcoffee.com a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate and distribute your user content in any existing or future media. You also grant to www.firedeptcoffee.com the right to sub-license these rights, and the right to bring an action for infringement of these rights.

Your user content must not be illegal or unlawful, must not infringe any third party's legal rights, and must not be capable of giving rise to legal action whether against you or www.firedeptcoffee.com or a third party (in each case under any applicable law).

You must not submit any user content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaints.

www.firedeptcoffee.com reserves the right to edit or remove any material submitted to this website, or stored on the servers of www.firedeptcoffee.com, or hosted or published upon this website.

www.firedeptcoffee.com's rights under these terms and conditions in relation to user content, www.firedeptcoffee.com does not undertake to monitor the submission of such content to, or the publication of such content on, this website.

Limitations of liability

www.firedeptcoffee.com will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website:

  • to the extent that the website is provided free-of-charge, for any direct loss;
  • for any indirect, special or consequential loss; or
  • for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.

These limitations of liability apply even if www.firedeptcoffee.com has been expressly advised of the potential loss.


Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit, and nothing in this website disclaimer will exclude or limit the liability of Fire Department Coffee Inc. in respect of any:

  • death or personal injury caused by the negligence of www.firedeptcoffee.com or its agents, employees or shareholders/owners;
  • fraud or fraudulent misrepresentation on the part of www.firedeptcoffee.com; or
  • a matter which it would be illegal or unlawful for www.firedeptcoffee.com to exclude or limit, or to attempt or purport to exclude or limit, its liability.



By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable.

If you do not think they are reasonable, you must not use this website.


Fire Department Coffee Inc. may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable methods to the address you have provided to Fire Department Coffee Inc.

Unenforceable provisions 

If any provision of this website disclaimer is or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer.


You hereby indemnify www.firedeptcoffee.com and undertake to keep www.firedeptcoffee.com indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by www.firedeptcoffee.com to a third party in settlement of a claim or dispute on the advice of www.firedeptcoffee.com's legal advisers) incurred or suffered by www.firedeptcoffee.com arising out of any breach by you of any provision of these terms and conditions, or arising out of any claim that you have breached any provision of these terms and conditions.

Breaches of these terms and conditions 

Without prejudice to www.firedeptcoffee.com's other rights under these terms and conditions, if you breach these terms and conditions in any way, www.firedeptcoffee.com may take such action as www.firedeptcoffee.com deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.

Variation www.firedeptcoffee.com may revise these terms and conditions from time-to-time. Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website. Please check this page regularly to ensure you are familiar with the current version.


www.firedeptcoffee.com may transfer, sub-contract or otherwise deal with www.firedeptcoffee.com's rights and/or obligations under these terms and conditions without notifying you or obtaining your consent.

You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions.


If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

Entire agreement

These terms and conditions, together with www.firedeptcoffee.com's Privacy Policy constitute the entire agreement between you and www.firedeptcoffee.com in relation to your use of this website and supersede all previous agreements in respect of your use of this website.

Law and Jurisdiction

These terms and conditions will be governed by and construed in accordance with the laws of Illinois, USA, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of Illinois, USA.